Then scoured the Fonts for bad or duplicated fonts. ![]() Then I Logged into a different users account, or the Guest Account - P-Touch started without problem. (manually resolved)ģ - Go through the Computer Folder looking for duplicates (automatically resolve)Ĥ - Start Brother P-Touch Editor - Launches successfully.Ī troubleshooting step that started this effort was to boot in Safe Mode - P-Touch started without problem. Remove fonts with issues.Ģ - Go through the User Folder looking for duplicates and deactivate duplicates in the User Folder. Here are the steps taken.ġ - Use Apple Font Book and validate Fonts. I saw a Brother FAQ regarding removing the User Font folder, but that isn’t a great idea, since those fonts support programs I actively use, so I investigated further. MacOS on my account has been updated many times and my account has seen a lot of fonts. Other apps obviously do, but this one does not. I believe this application is not able to handle duplicate fonts in the system. After many help desk tries, I finally found the problem, at least on my system. ![]() ![]() ![]() On Brothers website (PJ 663 and 673 share the same driver), theres no compatible driver for OS later than macOS 10.15.x (Catalina). After upgrading to Monterey I could not start P-Touch. My Brother PJ673 thermal printer worked fine with Catalina, but the printer would not connect after I upgraded the OS to Big Sur.
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